Engineering Project Request

Tell us what exists and what must change.

Use this intake for quote requests and after a paid assessment. Include your WooCommerce order number when you have one. Supporting documents go by email to support@mcamstudios.com โ€” manuals, diagrams, photos, logs and screenshots. Do not send EXE, DLL, MSI or scripts through the website.

Customer
Project
Equipment
Computers
Software
Device integration (if applicable)
What must change

Project process

MCAM does not begin by selling custom code.

We begin by understanding the observatory, then use the supported driver first.

1 Discover

Tell us what exists and what must change.

2 Assess

MCAM reviews hardware, software and interfaces.

3 Use the supported path

Existing manufacturer interfaces are preferred where appropriate.

4 Specify

Any actual gaps are documented.

5 Engineer

Integration or custom software is built only where needed.

6 Test

Hardware and interface behavior is validated.

7 Accept

The customer verifies the agreed scope.

8 Deliver

A versioned package, documentation or report is delivered.

9 Support

Maintenance and engineering support remain available.

Final feasibility depends on device documentation, firmware, supported interfaces, SDK availability, hardware access and required test scope. MCAM does not manufacture telescopes, mounts, cameras, domes or weather stations. Third-party names identify interoperability only. MCAM does not claim universal device compatibility, ASCOM certification, manufacturer affiliation, unattended safety without validation, 24/7 support, or that every ASCOM, Alpaca or INDI client is interchangeable.