Refund and Support Policy

Support

• Email: support@mcamstudios.com
• Publisher / business identity: MCAM STUDIOS S.A.S. (NIT 902096214-3, Colombia)
• Expected response: best-effort during beta (state your actual hours to customers)

Refunds

• 30-day refund from purchase for beta license fees
• Refund does not imply the publisher accepts liability for data-loss claims; keep backups

License scope reminder

$99 = one named technician, customer-machine use, 12 months of updates, last eligible build continues to work.